Contact

The fastest way to contact us with any issues is to fill out the form below. All inquiries are queued and handled in the order they are received. We strive to respond within 24 hours. However, please understand that during peak times it may take a little longer.

Contact Options

At Zorenza, we are available 7 days a week and aim to process all messages within 24 hours.

Email: info@zorenza-store.com

Business Hours (CET):
Monday to Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Time zone: Central European Time (CET/CEST)

Business Address

Zorenza – G. Dimmendaal Payment Collector B.V.
Segment 3
6921 RC Duiven
Gelderland, Netherlands
(no visitor or return address)

International Service

We support customers in the following countries:

• Germany, Austria, Switzerland
• United Kingdom, Ireland
• United States, Canada, Mexico
• Singapore, Norway, New Zealand
• Australia
• Spain, Italy, France

All inquiries are handled in German. For inquiries in other languages, please use our contact form – we are happy to assist you.

Frequently Asked Questions?

Visit our FAQ page for quick answers to most questions about orders, shipping, and returns.