Imprint

Impressum – Zorenza

Last updated: March 2026

Information according to § 5 TMG (Germany) and § 25 MedienG (Austria)

Website operator: Zorenza – G. Dimmendaal Payment Collector B.V.

Headquarters:
Segment 3
6921 RC Duiven
Gelderland, Netherlands
(no visiting or return address)

Chamber of Commerce: 88038173
VAT Identification Number: NL864484136B01

Contact

Email: info@zorenza-store.com

Business hours (CET):
Monday to Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

(Time zone: Central European Time – CET/CEST)

Scope

This website and our service are available in the following countries:

• Germany, Austria, Switzerland
• United Kingdom, Ireland
• United States, Canada, Mexico
• Singapore, Norway, New Zealand
• Australia
• Spain, Italy, France

Dispute resolution

EU countries (Germany, Austria, Spain, Italy, France, Ireland)

The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr

Our email address can be found in the contact section above.

We are not willing or obliged to participate in a dispute resolution procedure before a consumer arbitration board.

United Kingdom

For disputes in the United Kingdom, consumers can contact the following offices:

• Citizens Advice Consumer Service: https://www.citizensadvice.org.uk
• Alternative Dispute Resolution (ADR) for e-commerce disputes

United States

Consumers in the USA can contact the following offices for complaints:

• Federal Trade Commission (FTC): https://www.ftc.gov
• Better Business Bureau (BBB)
• State Attorney General of your state

Canada

Canadian consumers can contact the following bodies in case of disputes:

• Competition Bureau Canada: https://www.competitionbureau.gc.ca
• Consumer Protection Authority of your province

Mexico

Mexican consumers can contact the following bodies in case of disputes:

• Federal Consumer Prosecutor's Office (PROFECO): https://www.profeco.gob.mx

Singapore

Consumers in Singapore can contact the following bodies in case of disputes:

• Consumers Association of Singapore (CASE): https://www.case.org.sg
• Small Claims Tribunals

Norway

Norwegian consumers can contact the following bodies in case of disputes:

• Forbrukertilsynet (Consumer Protection Authority): https://www.forbrukertilsynet.no
• Forbrukerrådet (Consumer Council): https://www.forbrukerradet.no

New Zealand

New Zealand consumers can contact the following bodies in case of disputes:

• Consumer Protection New Zealand: https://www.consumerprotection.govt.nz
• Disputes Tribunal

Switzerland

Swiss consumers can contact the following offices in case of disputes:

• Consumer Protection Switzerland: https://www.konsumentenschutz.ch
• Ombudsman for E-Commerce

Australia

Australian consumers can contact the following bodies in case of disputes:

• Australian Competition and Consumer Commission (ACCC): https://www.accc.gov.au
• Consumer Affairs Authority of your state or territory

Responsible for the content

Responsible for the content of this website according to § 55 para. 2 RStV (Germany):

G. Dimmendaal
Segment 3
6921 RC Duiven
Netherlands

Disclaimer

Liability for Content

The content of our pages has been created with the utmost care. However, we cannot guarantee the accuracy, completeness, or timeliness of the content. As a service provider, we are responsible for our own content on these pages according to general laws pursuant to § 7 para. 1 TMG.

Liability for Links

Our offer contains links to external third-party websites, over whose content we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the linked pages is always responsible for their content.

Copyright

The content and works created by the site operators on these pages are subject to German copyright law or the copyright law of the respective country. Reproduction, processing, distribution, and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator.

Data Protection

Information on handling personal data can be found in our separate privacy policy.

This imprint applies to all our markets: Germany, Austria, Switzerland, United Kingdom, Ireland, United States, Canada, Mexico, Singapore, Norway, New Zealand, Australia, Spain, Italy, and France.